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Zappos: Tony Hsieh

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January 23, 2017 02:01

00:00 / 30:05

Computer scientist Tony Hsieh made millions off the dot-com boom. But he
didn't make his mark until he built Zappos — a customer service company that
"happens to sell shoes." Now Zappos is worth over a billion dollars and known
for its completely unorthodox management style. Read more
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